I will be really disappointed with Dish tech support team & customer care. My Hopper 3 Unit happens to be broken for the previous 2 Days plus it took calling customer care 3 times over 2 times before such a thing had been done about any of it, but that is just half. Now these are typically telling me personally that they’ll deliver a unique unit out, nonetheless it would be four more times before i am going to get it, and obtain this, they will charge me personally for the delivery associated with the brand new device. I have a fresh Hopper 3 from their store 3 months ago also it currently should be replace but, they’re going to charge me personally for the delivery for the new product! I been a customer that is loyal DISH system for 12 years and also this the way they treat you. They state they love their clients, but i am aware now this will be just a scam to cause you to invest in that two-year agreement. We inquire further for that also if they could send a service guy out and that might be quicker, but if they did they would charge me. What makes you charging you me personally once the product went bad and I paying for the service to have television! In my experience this implies they don’t value their clients or exactly just exactly what quality of this gear they represent. A site man could down have had me up a going at this point, but i will be stuck without any television for the straight week. DIRECTV is looking better each time.
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